Know your client’s skincare needs

How to narrow down your clients’ skincare needs and help them get the skin they want. If you don’t know what skin concerns your clients have, just ask!

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What do they need?

If you don’t know what skin concerns your clients have because they just come in for their waxing or nails or you’re stuck in a routine of talking about your holidays or how much chocolate you ate over Easter then you need to start engaging your clients in conversation that is going to be profitable for you. As your clients’ skin and beauty expert you should be talking to them about what products they are using, how they are or aren’t working and how you can help them get results and the skin they want.

Have the answers

SkinBase IPL medical therapies have a number of different applications for skin issues if you are offering these treatments it is up to you to make sure the client is informed about what is available. Make sure you have the answers to their questions and if you come across an objection from a client, learn how to handle these for the future. Often an objection isn’t your client saying no, it is simply that they don’t yet have enough information to say yes. Don’t be afraid to ask again at a later date and provide your client with the information that they need in the mean time to make an informed decision. This could be a leaflet, consultation, a case study example from another client, or all of these things. Help your client say Yes!

collagen boosting hydrating facial before and after SkinBase Collagen Lift Sammy's Cosmetic Aesthetics 1collagen boosting hydrating facial before and after SkinBase Collagen Lift Sammy's Cosmetic Aesthetics 2
Ageing Skin, Collagen Lift

Sammy’s Cosmetic Aesthetics

Client Testimonial: “I have just finished the Collagen Lift course, and wow the results are amazing. My skin feels and looks tighter, my enlarged pores are now no longer, and my lines are minimal compared to what they were. The Collagen Lift procedure is none evasive and can be catered to you personally through the heat levels, great if you’re feeling delicate. Sam was amazing, not only was she friendly, attentive and very informative, She made me feel calm and relaxed throughout. Before the treatment I was aware of the signs of ageing on my face and was very conscious of it and people looking at me, now I ooze with confidence and self esteem. I like me again. I will certainly be booking again without hesitation to keep on top of the amazing results I have obtained from this procedure. I can’t thank Sam and her Collagen Lift enough. Brilliant 5 star treatment and results.”

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