Our top tips for a busy salon in the New Year

We’ve got some notoriously quiet months coming up so use this busy Christmas period to entice clients back in during January and February. Here are some of our top tips for a busy salon in the New Year…   Talk to clients We hear customers say, ‘my clients aren’t interested’, or ‘I’ve already posted about it on my page’, but to get your message across to clients requires consistent and regular messaging. How many times have you scrolled past a post or deleted an email without reading it? Sometimes the timings not quite right, or the message isn’t right but that doesn’t mean you should stop. Talk to clients in person, message them, email them. Post about your treatments; images, videos, FAQs. Keep spreading the word constantly. Messages take time to get through.   Rebook The easiest way is to get into the habit of rebooking. This allows you to plan and spot any gaps in your columns in the weeks and months ahead. Also, if your slots next month are mostly full then there you create ‘scarcity’ and clients won’t want to miss out. Ensure sure you have a robust booking policy in place to avoid cancellations an no-shows. Gift Cards So, assuming you have got some clients rebooked for January, now you know where your gaps are to fill. If there is a particularly slow week you could offer an upgrade on gift cards. Rather than selling them at a discount in December, why not add value to…

top tips for a busy salon
top tips
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We’ve got some notoriously quiet months coming up so use this busy Christmas period to entice clients back in during January and February. Here are some of our top tips for a busy salon in the New Year…
 

Talk to clients

We hear customers say, ‘my clients aren’t interested’, or ‘I’ve already posted about it on my page’, but to get your message across to clients requires consistent and regular messaging. How many times have you scrolled past a post or deleted an email without reading it? Sometimes the timings not quite right, or the message isn’t right but that doesn’t mean you should stop. Talk to clients in person, message them, email them. Post about your treatments; images, videos, FAQs. Keep spreading the word constantly. Messages take time to get through.
 

Rebook

The easiest way is to get into the habit of rebooking. This allows you to plan and spot any gaps in your columns in the weeks and months ahead. Also, if your slots next month are mostly full then there you create ‘scarcity’ and clients won’t want to miss out. Ensure sure you have a robust booking policy in place to avoid cancellations an no-shows.

Gift Cards

So, assuming you have got some clients rebooked for January, now you know where your gaps are to fill. If there is a particularly slow week you could offer an upgrade on gift cards. Rather than selling them at a discount in December, why not add value to them when used at certain points in Jan/Feb to fill empty spaces. You could either add 10% value to the gift cards, or offer treatment upgrades for voucher users.  An offer such as ‘Use a gift card during January to book a microdermabrasion treatment and receive a complimentary upgrade’.
 

Host an Event Day

 
Hosting an event day is a great way to showcase a new or even an existing treatment. Put the spotlight back on the treatment with a special event all about it. You could use your SkinBase promotional day to do this for SkinBase treatments. Host an event evening and post live videos and demonstrations on your social channels. Use the day to create some content, talk about the treatment and get your clients to talk about how it feels too for that ‘social proof’.
collagen boosting hydrating facial before and after SkinBase Collagen Lift Sammy's Cosmetic Aesthetics 1collagen boosting hydrating facial before and after SkinBase Collagen Lift Sammy's Cosmetic Aesthetics 2
Ageing Skin, Collagen Lift

Sammy’s Cosmetic Aesthetics

Client Testimonial: “I have just finished the Collagen Lift course, and wow the results are amazing. My skin feels and looks tighter, my enlarged pores are now no longer, and my lines are minimal compared to what they were. The Collagen Lift procedure is none evasive and can be catered to you personally through the heat levels, great if you’re feeling delicate. Sam was amazing, not only was she friendly, attentive and very informative, She made me feel calm and relaxed throughout. Before the treatment I was aware of the signs of ageing on my face and was very conscious of it and people looking at me, now I ooze with confidence and self esteem. I like me again. I will certainly be booking again without hesitation to keep on top of the amazing results I have obtained from this procedure. I can’t thank Sam and her Collagen Lift enough. Brilliant 5 star treatment and results.”

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